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Your Clodura profile page is the personal hub where you control your identity on the platform, manage security settings, and monitor how you’re using your account. You can update most of your professional details directly — no support ticket required. A few actions, like changing your username, do require a quick note to the support team, and we’ll cover those exceptions below.

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Accessing Your Profile

To open your profile, click your name initials in the upper-right corner of the Clodura interface. Select Profile from the dropdown menu. You can also reach account-related options like Usage Report and Stack Code from the same menu.

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Updating Your Personal Information

Your profile displays the following fields, all of which you can edit directly on the page except your email address:
  • First Name and Last Name
  • Phone Number
  • Company Name
  • Job Title
  • LinkedIn URL
  • Email (requires a verification step — see below)
To edit any field, simply click on it and type your updated information. When you’re done, click Save to persist your changes.
All fields are validated automatically for correct format (email addresses, phone numbers, character limits). If you enter something invalid, you’ll see a clear error message telling you exactly what to fix.

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Saving, Resetting, and Deleting Your Profile

Save

Click Save after making any updates to permanently store your changes in the system.

Reset

Click Reset to discard unsaved changes and revert every field back to the last saved values.

Delete Account

Click Delete Account to remove your information from Clodura entirely. A confirmation dialog will appear before anything is deleted.
Deleting your account is permanent. All your data, contacts, cadences, and credit history will be removed. Make sure you export anything you need before proceeding.

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Changing Your Email Address

Because your email is your primary login credential, changing it requires email verification:
1

Initiate the change

On your profile page, click on the Email field or the change email option next to it.
2

Verify your current email

Clodura will send a verification code to your existing registered email address. Enter that code to confirm ownership of the current address.
3

Enter your new email

Type your new email address and confirm it in the second field.
4

Save

Submit the form. Your login credentials will update to the new address immediately.

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Defining Your Products and Services

The Products and Services section lets you communicate your offerings to others on the platform. Use the dedicated field to type in your offerings or select them from the predefined list. This information helps collaborators and prospects understand your expertise and how you can work together.

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API Key

Your Clodura API key gives you programmatic access to the platform for automation, custom integrations, and data enrichment workflows. To find your API key:
  1. Click your name initials in the upper-right corner.
  2. Select Profile from the dropdown.
  3. Scroll to the API Key section. Your key is displayed there and can be copied directly.
Treat your API key like a password. Do not share it publicly or commit it to source control. If you believe your key has been compromised, contact Clodura Support to have it regenerated.

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Tracking Credit Usage

The Usage Report shows you a detailed breakdown of how your credits are being consumed. To access it:
  • Click your name initials in the upper-right corner and select Usage Report, or
  • Navigate to Settings → Usage Report.
Inside the Usage Report you’ll find:
  • Credits spent per data type (emails, phone numbers, etc.)
  • Credits consumed by each integrated provider
  • Usage over custom time periods you define
Check your Usage Report regularly to stay on top of your credit budget — especially if you run large bulk exports or cadences. This helps you avoid surprise shortfalls mid-month.

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Preferences

The Preferences section lets you tailor how Clodura behaves for your workflow. Access it from your profile or from Settings. Common preferences include notification settings, default export options, and timezone configuration for email cadences.
If you update your timezone in email settings, the new timezone applies to all future cadence scheduling. Contacts that have already been scheduled retain the original timezone. Make sure your machine’s local timezone is aligned with what you set in Clodura.

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Changing Your Username

Your display username cannot be changed directly from the profile page — this update is handled by the Clodura support team. To request a username change:
  1. Contact Clodura Support via the in-app support link or at app.clodura.ai/#/zoho/tickets.
  2. Provide your current username and your desired new username.
  3. The support team will make the change from the backend and confirm once it’s done.

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Password and Security

To update your password, look for the Change Password option within your profile or account settings. You’ll be asked to enter your current password before setting a new one. For enhanced account security, Clodura recommends:
  • Using a unique, strong password that you don’t reuse on other platforms.
  • Keeping your registered email address current so you can always receive account verification and recovery messages.
  • Reviewing your active sessions and revoking any unrecognized access through the account security settings.
If you’re locked out or can’t reset your password through the standard flow, reach out to Clodura Support for assistance.