What the Extension Does
When you visit a contact’s LinkedIn profile or any supported page, the extension panel appears in your browser and lets you:- Unlock contact details — retrieve verified emails and direct dial numbers for the person you’re viewing.
- Access company information — see company-level data directly from a company’s LinkedIn page.
- Enrich website contacts — extract contact data while browsing a prospect’s company website.
- Sync with Clodura — any contact you unlock through the extension is immediately available in your Clodura account.
Installing the Extension
You can install the Clodura extension in two ways:From the Chrome Web Store
Open the Chrome Web Store, search for Clodura, and click Add to Chrome. Confirm the permissions prompt to complete installation.
From Within Clodura
Log in to your Clodura account and look for the extension download link in the app’s Settings or Help section. Clicking it takes you directly to the Chrome Web Store listing.
Where You Can Use the Extension
The extension is designed to work in four environments:| Environment | What You Can Do |
|---|---|
| Individual LinkedIn profile | Unlock email address and direct dial for the contact |
| Company LinkedIn page | View company-level information and find contacts at that organization |
| LinkedIn Sales Navigator | Unlock contacts and use with applied Sales Navigator filters |
| Any website | Extract contact data from a company’s web presence |
The extension works on individual LinkedIn profiles, not LinkedIn search results pages. If you apply a filter on standard LinkedIn and view the list of results, the extension won’t activate. However, it does work with filtered results inside LinkedIn Sales Navigator.
Unlocking a Contact from LinkedIn
Navigate to the LinkedIn profile
Open any LinkedIn contact’s profile page in Chrome while the Clodura extension is installed and you are logged in to Clodura.
Open the extension panel
The extension panel will appear automatically on the page, or click the Clodura icon in your Chrome toolbar to open it.
Click Unlock
Click the Unlock button in the panel. Clodura will retrieve the contact’s email address and direct dial number (where available).
Extension Limitations
Keep the following constraints in mind:- Individual profiles only (standard LinkedIn) — the extension does not work on LinkedIn filter/search result pages. You must be on an individual’s profile page.
- LinkedIn language must be set to English — the extension has limited support for non-English LinkedIn interfaces. If your LinkedIn is set to another language, unlock functionality may not work correctly.
- Sales Navigator filters are supported — unlike standard LinkedIn filters, filtering within Sales Navigator is fully compatible with the extension.
Non-English LinkedIn: How to Fix It
If the extension is not working correctly and your LinkedIn interface is set to a non-English language, change your language to English:If the issue persists after switching to English, the contact may not have properly linked their company’s LinkedIn page to their personal profile. In that case, Clodura treats the profile as invalid and won’t allow you to add it. Share the URL with Clodura Support for further investigation.
Troubleshooting: Extension Not Working
If the extension isn’t behaving as expected, work through the following steps:Update Chrome
Make sure your Chrome browser is on the latest version. Go to
chrome://settings/help to check for and install updates.Clear cache and cookies
Open Chrome and click the ⋮ menu in the top-right corner. Go to More Tools → Clear Browsing Data. Set the time range to All time, check Cookies and other site data and Cached images and files, then click Clear data. Reload the LinkedIn page and try again.
Check cookie settings
Navigate to
chrome://settings/cookies in your address bar. Confirm that Allow all cookies is turned on and Block third-party cookies is turned off. Clodura’s extension depends on cookies to authenticate your session.Switch LinkedIn to English
As described in the section above, change your LinkedIn language to English if it is set to anything else.
Disable other extensions
Temporarily disable all other Chrome extensions — especially ad blockers, proxy services, or privacy tools — and test whether the Clodura extension works on its own. If it does, re-enable your other extensions one at a time to find the conflicting one.
Contact Clodura Support
If none of the above steps resolve the issue, share the specific LinkedIn URLs where the extension is failing with Clodura Support. The team can investigate whether the problem is profile-specific or a broader account issue.
Fixing the “Profile Not Linked to LinkedIn Company” Error
If the extension displays “Profile is not linked to LinkedIn Company” on every profile you visit — even when you can see company information on the page — follow these steps:Clear your browser cache
Clear Chrome’s cache and cookies as described in the troubleshooting steps above.
Log out and back in
Log out of your Clodura account in the browser, then log back in and revisit the LinkedIn profile.
Reinstall the extension
Remove the Clodura extension from Chrome and reinstall it fresh from the Chrome Web Store.
Verify cookies are enabled
In Chrome, go to Settings → Advanced → Privacy and Security → Site Settings → Cookies and confirm that cookies are turned on.