What Credits Are Used For
Credits are deducted when Clodura successfully returns data or performs a chargeable action on your behalf. If a request returns no data, no credits are spent.| Service | Credit Cost |
|---|---|
| Email reveal | ~1–10 credits per email found |
| Phone number reveal | ~10–20 credits per phone number |
| Standard email verification | 0.04 credits |
| Deep email verification | 0.1 credits |
| Spam score check | 10 credits |
| Email warm-up (per mailbox) | 200 credits/month |
| Inbox placement test | 50 credits |
| Outbound call — US/Canada | 3 credits per minute |
| Outbound call — other destinations | Custom rate |
| Website analysis | 50 credits per analysis |
| Atlas AI email generation | 3 credits per email |
The credit cost for email and phone reveals varies by provider. Some third-party data sources have higher per-record costs than Clodura’s own database. You’ll see the expected cost displayed before you confirm an unlock.
Credit Plan Pricing
Choose the plan that matches your monthly prospecting volume. Annual plans carry a 10% discount, and credits are loaded upfront for the full year.- Monthly Plans
- Annual Plans
- Pay-As-You-Go
Credits refresh each billing cycle. Unused credits roll over for up to two additional months (see Rollover Rules below).
Higher-tier monthly plans deliver a lower cost per credit, so upgrading reduces your cost per lead or verification as your volume grows.
| Credits in Plan | Monthly Cost | Cost per Credit |
|---|---|---|
| 5,000 | $100 | $0.0200 |
| 8,000 | $156 | $0.0194 |
| 10,000 | $194 | $0.0194 |
| 15,000 | $283 | $0.0189 |
| 20,000 | $378 | $0.0189 |
| 30,000 | $550 | $0.0183 |
| 50,000 | $806 | $0.0161 |
| 75,000 | $1,200 | $0.0160 |
| 100,000 | $1,556 | $0.0156 |
| 250,000 | $3,889 | $0.0156 |
Credit Deduction Policy
Clodura only charges credits when a data point is successfully returned. Understanding these rules helps you avoid surprises on your usage report.- Credits are deducted only when data is successfully fetched. If the provider returns nothing, you pay nothing.
- Verification status does not affect deduction at the time of reveal. A credit is spent when the email or phone number is delivered to you, regardless of whether it later verifies as valid.
- If Clodura’s own database provides an email that is subsequently flagged as “Unverified” during a verification run, the credit is refunded to your account automatically.
- If the email came from a third-party provider, credits are not refunded even if the result is unverified. This is in accordance with each provider’s data policy.
Credit Rollover Rules
Clodura’s rollover policy is designed to let you accumulate credits across slow months without losing value.- Monthly Plan Rollover
- Annual Plan Rollover
- Pay-As-You-Go Rollover
- Unused credits roll over automatically for up to 2 extra months.
- Your wallet can hold a maximum of 3× your monthly allocation.
- Example: On a 10,000 credit/month plan, your wallet cap is 30,000 credits. Once you reach that cap, new credits stop accumulating until you spend some down.
Top-ups for monthly subscribers: If you run out of credits mid-cycle, you can purchase a top-up pack at the same per-credit rate as your current subscription. Monthly top-up credits follow the same 2-month rollover rule as your regular plan credits.
How Credits Are Consumed
When you have credits from multiple purchases or billing cycles, Clodura always draws from your oldest batch first — the credits closest to their expiry date are spent before newer ones. This approach ensures you get maximum value from every credit before it expires.What’s Free vs. Credit-Based
You never spend credits simply by using the platform or searching the database. Credits only come into play when you take a chargeable action.Always Free
- Browse and filter 600M+ contact profiles
- View prospect details and company data
- Access sales triggers and hiring intent alerts
- Add unlimited users and assign credits to them
- Export contacts you’ve already unlocked
- CRM, SMTP, and automation integrations
- Public API access
- 100 one-time free credits on the Free plan
Requires Credits
- Revealing email addresses and phone numbers
- Email warm-up (charged per connected mailbox)
- Inbox placement tests
- Spam score checks
- AI Writer email generation (Atlas)
- Outbound calls to prospects
Tracking Your Credit Usage
Go to Settings → Usage Report in the left-hand navigation, or click Credit Usage in your profile menu (top-right corner). The report shows you:- Credits spent per data type (emails, phones, verifications, etc.)
- Credits consumed per provider
- Usage over any custom date range you select
Earning Bonus Credits
You can earn free credits by completing onboarding tasks, referring colleagues, and sharing your experience with the Clodura community.| Action | Bonus Credits | Who Earns |
|---|---|---|
| Write a G2 review | 100 | Your account |
| Post a LinkedIn video review | 200 | Your account |
| Post a YouTube video review | 300 | Your account |
| Join the Clodura Slack community | 200 | Your account |
| Referral sign-up (new user joins) | 150 | You and the new user |
| Referral converts to paid plan | 500 (subscription) or 300 (one-time) | You |
| View contacts | 5 | Your account |
| Bulk unlock contacts | 10 | Your account |
| First 25 contact unlocks | 25 | Your account |
| Install the Chrome Extension | 100 | Your account |
| Connect a mailbox | 100 | Your account |
| Add contacts to a sequence | 100 | Your account |
| Enable email warm-up | 100 | Your account |
| Run an inbox placement test | 50 | Your account |
| Share 5 posts within 60 days | 1–500 (incremental) | Referrer |
Frequently Asked Questions
What are credits and how do they work?
What are credits and how do they work?
Credits are virtual points within Clodura AI that you use to unlock contact data such as emails and phone numbers. The number of credits required varies by data type and provider. Credits are also spent to access premium services including email warm-up, inbox placement testing, spam score evaluation, and outbound calling.
Where can I see credit costs before I spend them?
Where can I see credit costs before I spend them?
Each data reveal shows the expected credit cost before you confirm the action. For a full overview, refer to the pricing tables on this page or visit clodura.ai/pricing for the latest rates.
How do I track how many credits I've used?
How do I track how many credits I've used?
Go to Settings → Usage Report or click Credit Usage in your profile menu (top-right corner). You’ll see credits broken down by data type, provider, and time period.
Can unused credits roll over to the next month?
Can unused credits roll over to the next month?
Yes — on monthly plans, unused credits roll over for up to 2 additional months, so you can accumulate up to 3× your monthly allocation in your wallet. Annual plan credits expire at the end of your 12-month subscription. Pay-as-you-go credits expire 365 days from purchase.
Can I buy credits without a subscription?
Can I buy credits without a subscription?
Yes. Pay-as-you-go (PAYG) credit packs are available with no recurring commitment and are valid for 365 days from the purchase date. PAYG credits are held in a separate wallet from subscription credits.
What is the difference between Subscription, Top-Up, and Pay-As-You-Go?
What is the difference between Subscription, Top-Up, and Pay-As-You-Go?
Subscription plans (monthly or annual) give you credits at the lowest per-credit rates and renew automatically. Top-Up packs let active subscribers buy extra credits mid-cycle at the same discounted rate as their current plan — no need to upgrade your tier. Pay-As-You-Go packs carry no subscription commitment but are priced at slightly higher per-credit rates; they’re best for occasional or one-time use.
What happens if I need more credits mid-month?
What happens if I need more credits mid-month?
You can instantly purchase a Top-Up pack at the same rate as your current subscription plan. Top-up credits are added to your wallet immediately and follow the same rollover rules as your plan. Alternatively, you can upgrade to a higher-tier subscription plan at any time.
Why do credit costs vary by provider?
Why do credit costs vary by provider?
Different data providers charge different rates based on their data accuracy, freshness, and coverage. Clodura’s own database typically offers the most cost-effective rates. Third-party partner sources may carry a higher per-record cost, which is reflected in the credit price shown at unlock time.
Will I be charged credits for unlocking a duplicate contact?
Will I be charged credits for unlocking a duplicate contact?
No. If you try to unlock a contact you’ve already unlocked and that record still exists in your My Contacts tab, Clodura recognises the duplicate and does not deduct any credits.
Do credits get refunded if an email turns out to be unverified?
Do credits get refunded if an email turns out to be unverified?
It depends on the source. If the email came from Clodura’s own database and is marked “Unverified” after verification, the credit is refunded automatically. If the email came from a third-party provider, credits are not refunded, in line with that provider’s data policy.
What happens to credits that expire?
What happens to credits that expire?
Expired credits are removed from your wallet automatically. They cannot be restored, transferred, or refunded. To avoid losing credits, monitor your balance in the Usage Report and keep an eye on any credits approaching their expiry date.
How do I choose the right credit plan?
How do I choose the right credit plan?
Estimate your average monthly volume of email and phone reveals, deliverability tests, and warm-up mailboxes. Use the pricing tables above to find the tier that covers that volume at the best per-credit rate. If your usage is consistent, the annual plan saves 10% versus monthly. If usage is unpredictable, start with a monthly plan or a PAYG pack and adjust from there.